![\"Screenshot_2013-02-02-00-04-07\"](\"http:\/\/www.criserb.com\/blog\/poze\/290f35c14dd1_274\/Screenshot_2013-02-02-00-04-07_thumb.png\" "\\"Screenshot_2013-02-02-00-04-07\\"")
<\/a><\/p>\n"scz" – oare ce vrea sa insemne asta?<\/p>\n
Cand au trecut cele 8 minute, aplicatia i-a dat mesajul "Soferul nu a ajuns" (sau asa ceva, va citez din memorii). In acel moment Dana a anulat comanda si a sunat la o alta companie. <\/p>\n
Ulterior a fost sunata de la Star Taxi si o doamna i-a vorbit destul de ciudat, vorbind in acelasi timp ce clientul, adica Dana, ii explica ce mesaje a primit si de ce a anulat comanda. Doamna de la Star Taxi ii tot repeta Danei ca cele 8 minute nu au trecut, cel putin asa vedea ea in sistemul ei. Nu mai conta acum care parte a aplicatiei mergea corespunzator, cea a Danei de pe mobil, care ii arata ca soferul nu a ajuns, sau cea a doamnei de la Star Taxi, care sustinea ca nu au trecut cele 8 minute. Ideea de baza este evitarea statului in frig noaptea si pierderea timpului. <\/p>\n
Sfatul meu este sa analizati aplicatia si sa vedeti pe unde nu funcioneaza. Nu isi au rost convorbirile inutile la telefon, ridicarea tonului sau alte chestii d’astea. Pur si simplu nu este profi. <\/p>\n
Nu ma iau de sofer, nu stiu ce problema a avut, este posibil sa fi avut omul o problema, e posibil, poate a luat comanda din greseala.<\/p>\n
Ma iau de aplicatia in sine, care atunci cand da un mesaj de genul "Soferul nu a ajuns" sa-i permita omului sa anuleze comanda fara sa fie sunat inapoi si chiar certat. <\/p>\n
Pentru mine, ca si client, este destul de clar, nu a ajuns, comand alta masina. Nu vreau sa stau noaptea in frig, pana se remediaza problema. Nu stiu care este solutia in acel moment. "Nu a ajuns" imi e clar, eu trebuie sa ma deplasez si sun in alta parte. <\/p>\n
Scriu acest post in atentia celor de la Star Taxi pentru ca imi place de ei. Sunt ok, dar se pare ca sunt in dificultate in anumite momente. <\/p>\n
Va multumesc!<\/p>\n","protected":false},"excerpt":{"rendered":"
Dana a chemat un taxi, i-a fost comunicat un timp de 8 minute pana la sosirea masinii. Dupa 3 minute a primit mesajul de mai jos de la sofer: "scz" – oare ce vrea sa insemne asta? Cand au trecut cele 8 minute, aplicatia i-a dat mesajul "Soferul nu a ajuns" (sau asa ceva, va…<\/p>\n","protected":false},"author":3,"featured_media":23032,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[2476,7090,3999,4294],"yoast_head":"\n
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<\/a><\/p>\n