{"id":33260,"date":"2017-08-21T10:12:50","date_gmt":"2017-08-21T07:12:50","guid":{"rendered":"https:\/\/www.criserb.com\/blog\/?p=33260"},"modified":"2017-08-21T10:12:50","modified_gmt":"2017-08-21T07:12:50","slug":"de-ce-nu-ma-mira-ca-tarom-este-falimentara","status":"publish","type":"post","link":"https:\/\/www.criserb.com\/blog\/de-ce-nu-ma-mira-ca-tarom-este-falimentara\/","title":{"rendered":"De ce nu m\u0103 mir\u0103 c\u0103 Tarom este falimentar\u0103"},"content":{"rendered":"<p class=\"m_2674882004874309620inbox-inbox-p1\"><span class=\"m_2674882004874309620inbox-inbox-s1\">Sigur a\u021bi v\u0103zut <a href=\"http:\/\/www.digi24.ro\/stiri\/actualitate\/politica\/tudose-catre-cuc-nu-mai-am-pic-de-incredere-in-ce-mi-spuneti-779115\" target=\"_blank\" rel=\"noopener noreferrer\">\u0219tirea<\/a> \u00een care Tudose \u00eel ia la bastoane pu\u021bin pe Cuc, ministrul transporturilor, pe tema pierderilor de la Tarom. 104 milioane \u00een 6 luni. Compania, cic\u0103, are management nou din februarie. Habar nu am dac\u0103 \u00een 6 luni po\u021bi s\u0103 corectezi ceva facut gre\u0219it zeci de ani, am impresia ca e nevoie de ceva mai mult timp \u0219i de a lua lucrurile \u201cfrom scratch\u201d, \u00eens\u0103 vreau sa v\u0103 povestesc un mic exemplu de prostie de la Tarom, exemplu care nu ma face s\u0103 fiu surprins c\u00e2nd aud ca au pierderile astea enorme.<\/span><\/p>\n<p class=\"m_2674882004874309620inbox-inbox-p1\"><span class=\"m_2674882004874309620inbox-inbox-s1\">Am vrut s\u0103 cump\u0103r un bilet online direct de la ei de pe site, nu \u0219tiu dac\u0103 au aplica\u021bie dedicat\u0103, eu \u00eencercam de pe iPhone. Trec prin 4 pa\u0219i de formulare prost aranjate \u0219i grupate, iar la final, chiar cand s\u0103 platesc, m\u0103 trezesc redirectat \u00een home cu o eroare. At\u00e2t! Se pierduse tot!<\/span><\/p>\n<p class=\"m_2674882004874309620inbox-inbox-p1\"><span class=\"m_2674882004874309620inbox-inbox-s1\">O iau de la cap\u0103t, binein\u021beles c\u0103 nu mai era biletul la pre\u021bul \u0103la disponibil, am pl\u0103tit mai mult, dar mi-am facut o nou\u0103 rezervare. Am completat toate datele, inclusiv date de firm\u0103 pentru factur\u0103, date card etc. Totul bine de data asta, primesc rezervarea pe email, \u00eempreun\u0103 cu o chitan\u021b\u0103! Factura nu era!<\/span><\/p>\n<p class=\"m_2674882004874309620inbox-inbox-p1\"><span class=\"m_2674882004874309620inbox-inbox-s1\">A\u0219tept doua zile, factura nu apare, dau email pe contact, ce-i drept au r\u0103spuns repede, dar aten\u021bie, m\u0103 \u00eentreab\u0103 datele de firma, dac\u0103 vreau factur\u0103. Exact, datele pe care le-am completat \u00een rezervare. Le trimit datele, din nou, \u0219i pauz\u0103. Mai trec vreo 3 zile \u0219i exact pe 12 august le dau email iar \u0219i \u00eei \u00eentreb de factur\u0103. R\u0103spunsul este apoteotic:\u00a0<b>astazi 12 august se trimit facturile solicitate \u00een 26 iulie, mai dureaza p\u00e2n\u0103 ajungem la factura solicitat\u0103 de dvs..<span class=\"m_2674882004874309620inbox-inbox-Apple-converted-space\">\u00a0<\/span><\/b><\/span><\/p>\n<p class=\"m_2674882004874309620inbox-inbox-p2\">\u2026\u2026\u2026<\/p>\n<p class=\"m_2674882004874309620inbox-inbox-p1\"><span class=\"m_2674882004874309620inbox-inbox-s1\">Am stat s\u0103 m\u0103 g\u00e2ndesc dac\u0103 s\u0103 le r\u0103spund ceva sau nu. N-am avut ce s\u0103 le r\u0103spund, efectiv. \u00cen 2017, un serviciu online nu doar ca nu salveaza datele tale de facturare dar nici nu emite factura dac\u0103 nu ceri, iar daca o ceri, se emite probabil manual cine \u0219tie cum, cu \u00eentarziere de 2 saptamani. Repet, suntem \u00een 2017, unii lucreaza la AI-uri, al\u021bii fac ma\u0219ini electrice cu autonomie de 1200km, exista servicii online care emit facturi instant \u0219.a.m.d. La Tarom, exist\u0103 aceast\u0103 metoda \u201cmodern\u0103\u201d de a elibera factura cu 2 saptamani \u00eentarziere. \u0218i, repet, doar dac\u0103 o ceri. De\u0219i, c\u00e2nd faci rezervarea, cam trebuie s\u0103 completezi \u0219i datele de facturare, altfel nu po\u021bi s\u0103 rezervi.<\/span><\/p>\n<p class=\"m_2674882004874309620inbox-inbox-p1\"><span class=\"m_2674882004874309620inbox-inbox-s1\">Eh, acum revenim la \u0219tirea ini\u021bial\u0103, 104 milioane pierderi \u00een 6 luni. V\u0103 mir\u0103?<\/span><\/p>\n<p class=\"m_2674882004874309620inbox-inbox-p1\"><span class=\"m_2674882004874309620inbox-inbox-s1\">PS Cand le-am reclamat la tehnic eroarea ini\u021bial\u0103, un individ \u00eemi spune ca am o rezervare perfect valid\u0103, evident era a doua de\u0219i eu scrisesem \u00een email ca am mai facut o alt\u0103 rezervare, \u0219i c\u0103 la prima nu a mers. Mailul l-am dat a doua zi, iar el \u00eemi raspunde la email \u0219i m\u0103 \u00eentreab\u0103 dac\u0103 pot s\u0103 \u00eei fac un screenshot, sa \u00eei zic num\u0103rul erorii, sistemul de operare, ce telefon am etc. A doua zi! :))))) Am indicat ora \u0219i numele pe care am facut rezevarea \u0219i l-am \u00eentrebat dac\u0103 nu cumva au ei log-uri la sistem, s\u0103 \u00eei arate ce s-a \u00eentamplat. Crede\u021bi c\u0103 a mai r\u0103spuns cineva? Exact\u2026Tarom, 104 milioane in 6 luni. Pierderi! Domnul Cuc are treab\u0103 serioas\u0103 acolo.<\/span><\/p>\n<p class=\"m_2674882004874309620inbox-inbox-p1\"><span class=\"m_2674882004874309620inbox-inbox-s1\">Semnat Lupul<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sigur a\u021bi v\u0103zut \u0219tirea \u00een care Tudose \u00eel ia la bastoane pu\u021bin pe Cuc, ministrul transporturilor, pe tema pierderilor de la Tarom. 104 milioane \u00een 6 luni. Compania, cic\u0103, are management nou din februarie. Habar nu am dac\u0103 \u00een 6 luni po\u021bi s\u0103 corectezi ceva facut gre\u0219it zeci de ani, am impresia ca e nevoie&hellip;<\/p>\n","protected":false},"author":3,"featured_media":33261,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[1523,5323,5538],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>De ce nu m\u0103 mir\u0103 c\u0103 Tarom este falimentar\u0103<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.criserb.com\/blog\/de-ce-nu-ma-mira-ca-tarom-este-falimentara\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"criserb\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta 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